If you communicate over the internet, it is the VoIP technology that allows your voice and messages be understood and transmitted. Business meetings are ideal for taking place over VoIP. Here we outline the main benefits purchasing a VoIP system can give your business.
No Travel Costs
Following the tough economic conditions, many companies have struggled to keep their business afloat, while others look further afield for new opportunities. VoIP quality has improved dramatically in the past few years that it’s like having the other person in the room with you. Research has shown that almost all business meetings can now take place via VoIP. It is the perfect option for anyone who can’t financially justify the cost of travelling. The best thing about a VoIP unit is that once you buy it, you have it for a number of years.
Therefore, within a few weeks you will be witnessing a return on investment. When comparing the price of a VoIP system against your business’s yearly travel, don’t forget to include expenses and the salary of the people travelling. If your company makes many business trips during the year then you will need to add up the costs. In most cases you will discover that the price of a VoIP unit is far cheaper than travelling to meetings.
When working as a team, there may be times when you have to work simultaneously from different locations. However, when team members aren't in the same location communication can decline. Therefore, if you’re looking for clarity e-mail and phone are generally not the best methods of communication. We are more likely to misunderstand communication when we can’t see who we’re speaking to. Clear communication is essential in business as it leads to tasks being completed quicker. Therefore, when we can see the other party we can participate in better communication. Certain feelings are hard to understand through an auditory conversation merely. This will lead to decisions being made quicker and improve your business’s efficiency.
Better Recruitment and Staff Retaining
If you’re planning on employing someone that is not local, VoIP is a good idea to initially screen the candidates. It’s also good to play back to other decision makers as VoIP gives you the opportunity to record the conversations.
Staff are happier and more likely to stay with your company if you allow them more time at home. With VoIP you can allow more staff to work from home. Recent research revealed that the daily commute to the office was the number one reason why people vacate their employment.
Maintain a competitive advantage is always essential in business. In a call center situation if would be helpful if customers could see who they were speaking to. This can happen with VoIP and we are more inclined to trust people we can see.
VoIP is an environmentally friendly product and can be used on your CSR report. A VoIP unit will reduce your need to travel and as such your carbon footprint will fall dramatically.
When purchasing a VoIP unit, bear these thoughts in mind:
- What areas the VoIP system will be used from
- The amount of people participating in calls
- What room the unit will be kept it
- A broadband connection is required for VoIP to work at full capacity